It is not uncommon for a newcomer to the Moorman Clothiers store to express surprise upon their initial visit. Surprise at not only the wide variety of high quality apparel featured, which is a mainstay for the North Iowa retailer, but also at the "above and beyond" attitude demonstrated in the team's focus on customer service.
The Moorman Clothiers staff understands that customer service goes far beyond, "Thank you, and have a good day." We are here with advice as well as solutions.
Need a pair of trousers hemmed to wear tonight? No problem. Forgot to order that tuxedo for the "Black Tie" event this weekend? Again, no problem. Or, the diet has worked and I was wondering if I could have these suits altered? Again, no problem, according to owner Scott Moorman.
"The success of the business is really all about the service and the quality," Moorman said. We give them what they want, how they want it, and when they want it done. It's as simple as that.
Tailoring products for the life of the garment at no charge is a prime example of the "above and beyond" services available. "We sell quality clothing, and we understand that our customers may need alterations over the lifetime of the garments. Offering services such as this benefits both the customer as well as the business. We reinforce our core values of service while meeting the specific needs of our customer. And I know because of this service and many others they will remain a loyal customer."
- Mason City and Ames
- Free Gift Wrapping & mailing
- Friendly and Knowledgeable Service
- Huge Selection
- One Stop Shopping
- Convenient Hours
- On Premise Tailoring